Frequently Asked Questions 

What about guarantee?

We are proud of our Dog Beds and offer 14-day money back guarantee. Order now, and give your pet exceptional comfort. We will make sure you are 100% satisfied with your purchase.

We offer FREE expedited, tracked, and insured international shipping straight to your door.


How do I properly wash a bed I have purchased?

Please follow the instructions provided on the care label of the products. For our beds that have fur or sherpa fabric, it is very important that the bed is dried fully in the drying machine after washing. Do not leave the bed to air dry, as this will lead to tangling and napping of the fur. If you need more help please let us know, and we will be happy to help you.

+ Where can I buy Doghaves Products?

Doghaves Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.
 

+ When will Doghaves open their shop in the US?

At the moment all our products are available only online, but we might open a shop in the near future. Sign up to our newsletter to keep updated.

+ I received a defective product, what do I do?

If you received a defective product, please email us with your order # and photos of the defects to support@doghaves.com. We will arrange for a replacement bed immediately after confirming the defects.
 

+ What about shipping costs and returns?

We offer FREE shipping worldwide. Returns are accepted within 14 days after you receive your order. Return costs are not covered.

We offer a 1-year limited warranty.