How will my order be shipped to me?

All of our items are shipped via EMS or DHL, with tracking number.

 

How long will it take to ship my order?

We ship within 48 hours. Once your order ships, it may take up to 8- 12 business days for your order to arrive, depending on your country. 
 

There is a problem with my order. What do I do?

Please contact us at team@doghaves.com and we will work to correct the problem as soon as possible.

What is your return policy?

We offer a 14-day money back guarantee after you received your order. If you are not 100% satisfied with your purchase simply contact us here or at team@doghaves.com within 14 days of delivery of your item, and we will gladly walk you through returning your order to us for a refund.